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a : ambient@hyperreal.org 7 September 2009 • 5:22AM -0400

Re: (amb) CD Baby breakdown?
by Esa Ruoho

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all i really know is that cdbaby sell both "repulsine ep" and, i think,
"showcase".
every once in a while  they dont have repulsine ep, then they re-stock. i
have no idea really.  i dont expect any funds coming in for either record
anymore, but i do hope cdbaby are payin slskrecds & merck something or
other.


On Mon, Sep 7, 2009 at 12:04 AM, Numina <numina@frii...> wrote:

> So far my experience with CD Baby has been good but have only place one
> title with them so far.
>
> Jesse
> Numinamusic.com
>
>
>
> On Sep 6, 2009, at 2:23 PM, Johan <antioxidant@gloc...> wrote:
>
>  Hi ambient list
>>
>> A few months ago I asked for recommendations and opinions on digital
>> distributors for small artists, and the overwhelming collective
>> recommendation was for CD Baby.
>>
>> Well, I just wanted to give my experiences and warn everyone from working
>> with them at the moment. It started very well, they answered all my
>> questions promptly, but after I paid the $55 they have only e-mailed me once
>> (telling that they would start to sell the album in 1-2 weeks - and that was
>> about two months ago), otherwise they have ignored all 5-10 emails I have
>> sent them (only sending autoreplies back) and when I phoned them I never got
>> through their endless queue, I couldn't wait forever since it was an
>> international call. So here I am, the album has leaked and has already been
>> released in other territories by other labels, I'm losing a lot of sales in
>> the territories I had planned to sell it through CD Baby and I seem to also
>> have lost $55.
>>
>> The autoreplies say that they are busy reconstructing their web site, but
>> it's still a very bad way to not answer e-mails or calls for two months,
>> when they have written that they send the music to the stores immediately
>> after receiving it and all necessary information (which they have had since
>> June in this case). If you have these kinds of problems then you should
>> write something about it on your web site, not continue to encourage people
>> to sign up with you and pay you money.
>>
>> What are other people's experiences of working with CD Baby during the
>> latest months? Have you been able to get material released, and have you got
>> paid royalties?
>>
>> Can anyone recommend some other digital distributor for small artists?
>>
>> Cheers,
>> Johan.
>>
>>

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