· · Service provided by each on-site technician will be
performed in the following descending order of priority: (a) emergency
repairs; (b) emergency moves, adds or changes; (c) repairs; (d) moves,
adds, changes, and disposal; (e) software updates; and (f) maintenance,
· · Engage Cisco on behalf of the City as required to
provide support when needed to repair a faulty system component.
ALL LAN/WAN Support technicians are required to have a certification of
CCNP or higher.
Thanks & Regards
HMG America LLC
Direct : 732-659-7032
E: harry@hmga... W: www.hmgamerica.com