Some recent experience with internet cafes leaves me with a question  
that perhaps some of you who manage networks can answer.


Usually I can simply plug the network cable in my powerbook and it  
connects without a problem.

Sometimes I need to prompt the powerbook to connect to the network.  
It usually figures out the setting and I'm good to go.

On occasion, however, my computer can't figure out the settings and  
needs to be configured manually.  It asks for four numbers:  IP  
address, Subnet mask, Router, and DSN server.  If the chief geek is  
around, he has all of these in his head and just types them in.  
Usually, however, the apprentice geek or a clerk is the only one  
available and has a problem coming up with the right information.  
Usually phone calls are made to get the info.

What I would think would be the thing to do in such a situation, I  
have never seen anyone do, and I wonder why.  Can't they just look up  
these setting on one of their machines in the Windows equivalent of  
System Preferences?

If it's possible, where is the information?  I assume it's in the  
Control Panel somewhere.  Probably under network, right?


TIA


Peter


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