I am searching my archives from this list (I've been subscribed since Jan
2005) and there are several threads about the FAQ, I can tell it can be a
source of consternation.
I have installed the FAQ module and I have two questions:
How do I get my FAQ articles to appear on the FAQ page? I see them listed
in the SystemHistory page and in the public Explorer(*) so I know they're in
the DB, but I can't access them in the AgentFAQ view. I have checked my
group permissions under Admin and I have full permission for both faq and
How do I add or access categories? When I try to add a new FAQ article I
get a warning... " No category accesable. To create an article you need
have at lease access to min. one category. Please check your group/category
permission under -category menu-!" Where do I do this?