>> I had a similar problem, and could not find "add new category" button, I
>> that the group admin_faq was not created and once I created this and added
>> correct users to the group everything worked.
> Thank you. I also noticed the problem with the missing table, but I wasn't
> able to get the categories link back even after creating it and (I thought)
> adding users.
> I'm going to try again though.
I haven't worked on OTRS in a few days so what happened last time is abit
hazy, please forgive me. Coming back to it I see I did manage to get myself
the category button at the top, but I cannot access all of the categories
for my old FAQ articles.
Do I need to go into phpMyAdmin to fix this? It seems to work but since I'm
on the edge of understanding I'm a little scared.
In my DB I need to migrate I have 9 FAQ categories with IDs 1 through 9.
Groups for Admin, and Users and FAQ and FAQ Admin are Group ID 1, 2,5 and 7.
So I did this, and afterward I seem to be able to access all my FAQ articles
(but is this right?)...