I work at a University in Australia and I have the same problem from
outside the Uni. They block at the border of our network. It could be
something like that. I have to VPN in and then run ARD.

Cheers

Duncan Hardman
ICT Sys Admin

-----Original Message-----
From: remote-desktop-bounces+d.hardman=curtin.edu.au@list...
[mailto:remote-desktop-bounces+d.hardman=curtin.edu.au@list...]
On Behalf Of Randall R Saeks
Sent: Tuesday, 10 January 2006 11:39 AM
To: remote-desktop@list...; JTunick@Stud...
Subject: Re: Problem connecting to client

Is there a firewall on the machine that is blocking the port?  Maybe a
port forward is needed.

Randy Saeks
Support Technician
Glenbrook North High School
2300 Shermer Road
Northbrook, IL 60062
rsaeks@glen...
(847) 509-2543
Fax: (847) 509-2573
>>> James Tunick <JTunick@Stud...> 01/09/06 9:32 PM >>>
Hello,

I am having trouble connecting to a client machine. The client is
activated for sure (in Preferences panel etc) yet when I look on the
administrator machine it says the current status for the client computer
is ARD Not Active. I was able to connect to the same client on a local
network, but now that I am connecting from another network, I'm not
having any luck.

I have gone to the scanner, typed in the accurate network address
(starting 68...), and the correct user name and password- however, it
won't verify.

Any suggestions? Thanks,

James
  

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